XP POWER

A POWERFUL TRANSFORMATION

The journey of a successful transformation to deliver globally consistent processes, business efficiencies, an elevated employer brand, data driven culture and a significantly improved employee experience

1. ABOUT XP POWER

Powering the world's critical systems

XP Power’s purpose is to power the world’s critical systems. XP design and manufacture power converters, the essential hardware component in every piece of electric equipment that converts power from the electricity grid into the right form for equipment to function. For example, during the pandemic, a high proportion of the world’s ventilators were powered by XP products.

2. Our People, Our Power

A people first approach

At XP, their people are their greatest asset. XP are committed to creating an environment where their people can be at their best, ensuring everyone is able to contribute to their purpose, feel engaged and empowered by people leaders to learn and grow with the company. However, when XP approached me, their people practices were not enabling their vision.

3. The XP Starting Position

Talent acquisition and onboarding

My discovery work uncovered talent acquisition and onboarding processes that were costly, manual, inconsistent and inefficient. The position was damaging the XP brand and causing their people significant frustration, slowing down performance and results. A transformation was required.

4. The New Vision

Dreaming big

Together, we shaped our new vision, it was big and bold. "A seamless, digital, end to end global recruitment and on boarding solution, with a great candidate and employee experience, to attract and retain the best talent and set them up for success".

5. The Transformation Approach

A new way of working

I shaped a cross functional, data driven, employee centred approach to standardise and optimise recruiting and onboarding globally.

6. The Transformation Journey

An end-to-end transformation to redesign the global landscape

7. The Results

The employee experience and business outcomes were transformed

The transformed landscape includes globally consistent processes, business efficiencies, an elevated employer brand, data driven culture and working practices, and a significantly improved employee experience. New employee and hiring manager NPS scores reflect the significant impact of the transformation:

New Employee NPS Score*
Month 1: 40
Month 6: 42
Month 9: 53

Hiring Manager NPS Score*
Month 1: -33
Month 6: 25
Month 9: 33

* NPS can be as low as -100 or as high as 100. Above zero is considered positive and 50+ is considered excellent.

8. Testimonial

"What I appreciate about Sonia is her ability to identify the real issue and work with the team and wider stakeholders to resolve the problem and develop a sustainable solution together. Sonia has a strong process mindset and is able to think about 'how we do things' from a systemic perspective. She always has the end user in mind. Her ability to engage people on the journey and inspire them to create a simpler, more effective way of doing things is a key strength. Sonia is a joy to work with and produces outstanding results in a collaborative, constructive and sustainable way"

Anna Mealings

Former Chief People Officer - XP Power